FAQs

Frequently Asked Questions


You'll receive your file in whatever format matches your embroidery machine, such as DST, PES, JEF, EXP, or VP3. We confirm your machine type before delivery so the file loads and runs correctly without any additional conversion needed on your side.

We accept JPG, PNG, PDF, AI, EPS, and CDR files, along with vector artwork or raster images. If your artwork is low-resolution or damaged, we can redraw it as clean vector art first, so image quality on your end rarely holds up the process.

We deliver files in the format your embroidery machine reads, including DST, PES, EXP, JEF, VP3, and others on request. Just tell us your machine brand or model when you order, and we will send a file that loads and stitches without any conversion trouble.

We deliver files in AI, EPS, SVG, PDF, and CDR formats, based on what your printer, embroidery machine, or platform requires. Each project includes an editable source file along with any additional formats you request. If you're unsure which format you need, tell us how you plan to use the artwork, and we'll recommend the right one.

We deliver machine-ready files in the format your embroidery machine needs, including DST, PES, EXP, JEF, VP3, and EMB. If you run more than one brand of machine, we can export the same jacket back design in multiple formats at no extra charge to you.

We provide standard embroidery file formats such as DST, EMB, and PES, depending on which embroidery machine your production team uses. If you're not sure which format you need, tell us the machine brand or send us a sample file, and we'll match it exactly.

We deliver your applique digitizing file in whichever format your machine reads, including DST, PES, JEF, EXP, VP3, HUS, XXX, EMB, CND, and PXF. Before sending the file, we confirm machine compatibility so it loads correctly and stitches without errors on your specific embroidery machine.

We deliver standard embroidery formats such as DST, PES, EXP, and JEF, matching whatever your embroidery machine reads. If you're unsure which format you need, tell us your machine brand, and we'll send the correct file type without any extra delay or back-and-forth.