You'll receive your file in whatever format matches your embroidery machine, such as DST, PES, JEF, EXP, or VP3. We confirm your machine type before delivery so the file loads and runs correctly without any additional conversion needed on your side.
What file format will I receive?
What happens if a file doesn’t stitch correctly?
Every file goes through internal stitch-out testing before delivery to catch issues early, but if something still doesn't run right on your machine, we'll review and revise it at no extra charge until it stitches the way it should.
Do you support all embroidery machine brands?
Yes, we digitize for Brother, Janome, Melco, Bernina, Husqvarna Viking, Pfaff, and most commercial multi-head systems. Just let us know your machine model or preferred format when you place your order, and we'll build the file to match it exactly.
Can you digitize any type of logo or artwork?
Yes, we handle logos, mascots, text-based designs, photo-based artwork, and complex multi-color graphics. Extremely fine detail may need slight simplification to stitch cleanly at smaller sizes, and we'll flag that during file review so there are no surprises once it's stitched.
How much does digitizing cost?
Pricing depends on design complexity, size, stitch count, and how many colors your design includes. Simple logos cost less than dense, multi-color designs or 3D puff work. Send your artwork over, and we'll give you an accurate quote before any work begins.
What file formats do you accept?
We accept JPG, PNG, PDF, AI, EPS, and CDR files, along with vector artwork or raster images. If your artwork is low-resolution or damaged, we can redraw it as clean vector art first, so image quality on your end rarely holds up the process.
What is embroidery digitizing?
Embroidery digitizing is the process of converting a logo or design into a stitch file an embroidery machine can read. A digitizer maps out stitch direction, density, and sequence by hand, since a regular image file has none of that information built in, and machines can't stitch artwork directly without it.
What file format will I receive?
We deliver your machine-ready embroidery file in the format your machine reads, including DST, PES, EMB, EXP, JEF, HUS, VP3, and XXX. If you use Tajima, Wilcom, Brother, Janome, Melco, Husqvarna, or Pfaff, tell us at checkout, and we will send the matching format with your order.
How long does digitizing take?
Most standard designs, such as logos and text, come back within 12 to 24 hours. Designs with more detail, like photo-based artwork or large multi-part layouts, may take a bit longer. If you need a file sooner, tell us when you place your order, and we prioritize it.