Yes, your plan includes both services. You can use your designs for either embroidery digitizing or vector art as needed.
Frequently Asked Questions
1. Does my plan cover both embroidery digitizing and vector art?
1. What is embroidery digitizing?
Embroidery digitizing is the process of converting your logo, image, or artwork into a stitch file that embroidery machines can read. We create clean, production-ready files compatible with most commercial and home embroidery machines.
2. How long does it take to digitize my design?
Our standard turnaround time is 12 to 24 hours, but we also offer same-day rush delivery for urgent projects. Once you submit your design, we’ll send you a preview for approval before final delivery.
2. Will I be charged based on design complexity, size, or turnaround time?
No, you won’t be charged extra for complexity, size, or turnaround. Also, you’ll receive fast, same-day turnaround. your orders are always treated as a priority.
Each design includes one size by default. If you need multiple sizes, they’ll count as separate designs since we have to recreate them individually. However, in case of a minor size difference that doesn’t require us to recreate the design, we won’t charge for the second size.
3. Is there any fee for revisions?
No, revisions are free. We only charge if you request customizations that were not part of the original design.
3. What file formats do you accept for digitizing and vector art?
We accept most popular formats, including JPG, PNG, PDF, AI, EPS, and PSD. Even if you have a low-quality image, we can recreate and convert it into a clean vector or stitch file.
4. Can I pause or cancel my subscription anytime?
Yes, you can pause your subscription anytime to stop future billing. Cancellation or switching between manual and auto-renewal options can be managed directly through your account settings.
4. Can you convert my image into vector art?
Yes! We specialize in image-to-vector conversion. Whether it’s a logo, sketch, or old artwork, we’ll redraw it into a high-quality, scalable vector file perfect for printing, sublimation, and promotional use.
5. How to submit a file and receive the design?
After purchasing a plan, you can directly email your design to us at order@qualitycaredigitizing.com.
Please include your requirements such as size, colors, file format, or any other specific instructions in the email.
Once your design is ready, we’ll send the final file to you via email reply.
5. What types of custom patches do you offer?
We produce a wide variety of custom embroidery patches, including PVC patches, leather patches, chenille patches, sublimation patches, and seasonal patches like Christmas and Santa logos. You can choose from multiple backing options like Velcro, iron-on, or sew-on.